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Frequently Asked Questions

What is our hourly rate?

Our service rate is $90.00 for the first hour and $75.00 every hour thereafter. We also work with as much hustle as possible to get the job done quickly.


Do we have a minimum charge?

Many handyman services require a 3-hour minimum, however, we do not. We charge by the hour, and can provide you with only one hour of service if that is all you require.


What if the work I need to be performed requires several hours to complete?

In addition to our hourly rate, for larger jobs we can also quote per project.


Is the cost of materials included in the hourly rate?

We're certainly not going to charge you for every nail or screw we use to tackle your repairs, but for extensive repairs where lumber, paint, parts, or other materials are needed we will include the cost of materials in our quote. There are no surprises, so we will inform you in advance of any supplies that will need to be billed.


Do we bill for the time spent in transit to acquire materials needed for your repair or project?

The answer is no. However, if the distance traveled to pick up your materials is greater than 15 miles round trip we may apply a very nominal fuel surcharge to cover gas expenses.


What are our hours of operation?

We can tackle your work at a time that is convenient for you, including evenings and weekends.


Can we respond to the need for emergency repairs and does that involve a higher service rate?

Based on our availability and existing client commitments, we will do everything possible to respond to your need for emergency on-site service, and our normal hourly rate structure applies to emergency responses as well.

The Neighbor Way                                       818-309-0169

Trustworthy & affordable handyman service to residences and businesses throughout LA & Ventura Counties

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